Hospitalization and Beyond & Billing and Insurance
Hospitalization & Beyond
* Assist with hospital admissions, stays, transfer to another facility, or discharge home
* Anticipate transitions to avoid stress surprises
* Anticipate equipment, services and care that will be needed to facilitate a successful discharge
* Advise what to look for in a facility
* Research potential facilities
Billing & Insurance
* Review billing to ensure accuracy
* Getting billing errors adjusted
* Confirm coverage for services
* Explain Explanation of Benefits and client/patient costs
* Research in-network providers when referral is ordered
* Clarify out-of-network expenses
* Researching additional potential benefits such as long-term care insurance
* Informing client about wellness benefits such as preventive care and the use of telehealth